PRIVACY AND PERSONAL DATA PROCESSING POLICY LionSwapex
1. General provisions
1.1. The real The Policy defines the procedure for processing, storing and protecting personal data of the site users. LionSwapex.net
1.2. Personal Data Operator: LionSwapex.
1.3. The User provides active consent to this policy. Policy by means of a mandatory checkbox when creating Applications.
1.4. In this The Policy uses the following definitions:
1.4.1 Personal data – any information related to a directly or indirectly identified individual (user).
1.4.2. Processing – any action (operation) or a set of actions with personal data, including collection, recording, systematization, accumulation, storage, clarification, use, transfer (provision, access), blocking, deletion.
1.4.3 Operator – a person who organizes and/or processing of personal data.
1.4.4. User – an individual using the services The operator.
2. Composition of the processed data
2.1. Contact information: e-mail, Telegram ID, other contacts provided By the user.
2.2. Application Data: amounts, payment details (within the limits entered By the user), TxID, addresses of crypto wallets, correspondence with support.
2.3. Technical data: IP, user-agent, cookies, date/time of actions of the anti-fraud metric; type of completed on Site actions (click, hover, etc.); last visit and activity; screen resolution; device type User; location User's language; User; language of the operating system, device, browser User; information about the device's theme (day or night) The user; the class of the HTML element that is clicked on
2.4. KYC/SoF Data: identity documents The user's photo as biometric personal data; address confirmation; card details The user; statements/receipts/explanations, and other evidence of the origin of funds.
3. Purposes of personal data processing
3.1. Provision of website functionality and execution of the Application.
3.2. AML/KYC/SoF-control, fraud prevention, security Users and operations.
3.3. Support Users, reviewing claims and resolving disputes.
3.4. Performance of duties at the request of authorized bodies, if there are legitimate grounds.
4. Legal grounds for personal data processing
4.1. Consent The user.
4.2. Execution of the User agreement (public offer) and the provision of services.
4.3. Legitimate interests The Operator's security, fraud prevention, and compliance with AML procedures.
5. Transfer of personal data to third parties
5.1. The Operator has the right to transfer personal data to third parties only to the extent necessary for the purposes specified in this Policy. Politics, including:
5.1.1. at the legitimate request of the competent authorities;
5.1.2. contract processors (hosting, e-mail/chat providers, infrastructure contractors) – strictly to the extent necessary for work;
5.1.3. AML analyzers – in terms of addresses/txids/technical parameters of verification.
5.2. The Operator does not provide access to personal data on a paid basis. Users and does not disclose them to third parties except in cases listed in clause 5.1 of this Politicians.
6. Terms of personal data storage
6.1. Application data and logs: 36 months.
6.2. KYC/SoF materials: 5 years.
6.3. If there is a claim/dispute, the storage may be extended until the end of the proceedings.
6.4. After the expiration of the storage period, personal data must be destroyed.
7. Secure data collection and protection
7.1. Data is transmitted over secure channels (HTTPS/TLS).
7.2. KYC/SoF materials are accepted only through secure channels/forms/personal account (if available), access to them is limited.
7.3. Employee Access Access to data is provided by roles based on the “need to know” principle only to the extent necessary for the proper performance of their duties.
7.4. Access to KYC/SoF materials and key operations is being logged.
7.5. Storage protection measures are applied (including encryption/backup control, if available), as well as data minimization (only what is necessary is requested).
7.6. The User is obliged to independently ensure the security of their devices and accounts.
8. Rights The user
8.1. The User has the right to request information about data processing, correction, updating, clarification, deletion (if there are no grounds for storage).
8.2. Withdrawal of consent is possible by contacting support; however, the use of the service may be restricted if processing is necessary for AML/security/execution of the Application.
9. Contact information The operator
9.1. For questions about the processing of personal data, please contact To the operator: info@LionSwapex.net
