Exchange rules

1. The parties to the agreement.

The contract is concluded between the Internet service for the exchange of title signs, hereinafter referred to as the Contractor, on the one hand, and the Customer, represented by the person who used the Contractor's services, on the other hand.

2. List of terms.

2.1. Exchange of title signs is an automated Internet service product provided by the Contractor on the basis of these rules.

2.2. The Customer is an individual who agrees to the terms of the Contractor and this agreement, to which he joins.

2.3. The title character is a conventional unit of a particular payment system, which corresponds to the calculations of electronic systems and indicates the scope of rights corresponding to the agreement of the electronic payment system and its Customer.

2.4. Application — information provided by the Customer for the use of the Contractor's funds in electronic form and indicating that he accepts the terms of use of the service, which are offered by the Contractor in this application.

3. Terms of the agreement.

These rules are considered to be organized due to the terms of the public offer, which is formed during the submission of the application by the Customer and is one of the main components of this agreement. A public offer is the information displayed by the contractor about the conditions for submitting an application. The main component of the public offer is the actions taken at the end of the application by the Customer and indicating his exact intentions to complete the transaction on the terms proposed by the Contractor before completing this application. The time, date, and parameters of the application are created by the Contractor automatically at the end of the formation of this application. The offer must be accepted by the Customer within 24 hours of the completion of the application. The service agreement comes into force from the moment the title signs are received in full, as indicated in the application, from the Customer to the Contractor's details. Transactions with title marks are accounted for according to the rules, regulations, and format of electronic settlement systems. The contract is valid for a period that is established from the moment of filing the application until termination on the initiative of one of the parties.

4. The subject of the agreement.

By using technical methods, the Contractor undertakes to exchange title signs for a commission from the Customer, after submitting an application by this person, and does this by selling title signs to persons wishing to purchase them for an amount specified not lower than in the application submitted by the Customer. The Contractor undertakes to transfer funds to the banking details specified by the Customer. If a profit occurs during the exchange, it remains on the Contractor's account as an additional benefit and bonus for commission services.

5. In addition.

5.1. If an amount is received to the Contractor's account that differs from the amount indicated in the application, the Contractor recalculates, which corresponds to the actual receipt of the title characters. If this amount exceeds the amount specified in the application by more than 10%, the Contractor terminates the agreement unilaterally and all funds are returned to the Customer's banking details, taking into account the deducted amount for commission costs during the transfer.

5.2. In the event that the title signs are not sent by the Contractor to the Customer's specified details within 24 hours, the Customer has every right to demand termination of the agreement and cancel his application, thereby returning the title signs to his account in full. The application for termination of the agreement and the return of the title marks is executed by the Contractor in the event that the funds have not yet been transferred to the specified details of the Customer. In case of cancellation of the agreement, the electronic currency is refunded within 24 hours from the date of receipt of the request for termination of the agreement. If the delays in the return are not the fault of the Contractor, he is not responsible for them.

5.3. If the title signs are not received from the Customer to the Contractor's account within the specified period, from the moment the Customer submits the application, the agreement between the parties is terminated by the Contractor on the one hand, since the contract does not enter into force. The customer may not be notified about this. If the title signs are received by the Contractor after the specified period, such funds are transferred back to the Customer's account, and all commission costs associated with the transfer are deducted from these funds.

5.4. If there is a delay in transferring funds to the banking details specified by the Customer due to the fault of the settlement system, the Contractor is not responsible for damage resulting from a long receipt of funds. In this case, the Customer must agree that all claims will be made against the settlement system, and the Contractor provides its assistance to the best of its ability within the framework of the law.

5.5. In case of detection of tampering with communication flows or exerting influence in order to worsen the Contractor's work, namely its program code, the application is suspended, and the transferred funds are recalculated in accordance with the current agreement. If the Customer does not agree with the recalculation, he has every right to terminate the contract and the title signs will be sent to the details specified by the Customer.

5.6. In the case of using the Contractor's services, the Customer fully agrees that the Contractor bears limited liability within the scope of these rules for the title marks received and does not provide additional guarantees to the Customer, nor does it bear additional responsibility to him. Accordingly, the Customer bears no additional responsibility to the Contractor.

5.7. The Customer undertakes to comply with the norms in accordance with the legislation, as well as not to forge communication flows and not to create obstacles to the normal operation of the Contractor's program code.

5.8. The Contractor is not responsible for the damage and consequences of an erroneous transfer of electronic currency in the event that the Customer specified incorrect banking details when submitting the application.

5.9. The Service has the right to perform AML verification of assets received from the user.

5.10. In order to return assets that have not passed the AML verification of the Service, the User must undergo a full identity verification (KYC) procedure.

5.11. For verification, in case of receiving assets that have not passed the AML verification, you will need to record a video showing:

— you with a passport;

— the request on the website that you are verifying;

— the wallet shows the transfer to our wallet (transaction);

— Hash, amount, date.

Attach your passport photo and a photo of the data in the wallet where the transaction is shown to the video.

6. Warranty period

Within 24 hours from the moment of execution of the exchange of title signs, the Contractor gives a guarantee for the services provided, unless other terms are agreed.

7. Unforeseen circumstances.

The Service is not responsible for delays or disruptions in the execution of operations resulting from force majeure, such as natural disasters, disruptions in the operation of Internet networks, actions of third parties, blocking by government agencies.

8. The form of the agreement.

Both parties, represented by the Contractor and the Customer, accept this agreement as a contract of equal legal force, indicated in writing.

9. Working with maps of England, Germany and the USA.

For cardholders of the countries of England, Germany and the USA, the conditions for the transfer of title marks are extended indefinitely, corresponding to a full verification of the cardholder's data. The funds are not subject to any transactions during the entire period and are fully deposited in the Contractor's account.

10 Claims and disputes.

Claims under this agreement are accepted by the Contractor in the form of an e-mail in which the Customer indicates the essence of the claim. This letter is sent to the details of the Contractor specified on the website.

If the exchange is cancelled by the Customer, a 1% commission is charged on the exchange amount.

11. Conducting exchange operations.

11.1. It is strictly prohibited to use the Contractor's services for illegal transfers and fraudulent activities. Upon conclusion of this agreement, the Customer undertakes to comply with these requirements and, in case of fraud, to bear criminal liability established by law at the moment.

11.2. If it is impossible to execute the request automatically, due to circumstances beyond the control of the Contractor, such as lack of communication, lack of funds, or erroneous Customer data, the funds are credited to the account within the next 24 hours or returned to the Customer's banking details minus commission costs.

11.3.Upon request, the Contractor has the right to transfer information about the transfer of electronic currency to law enforcement agencies, the administration of settlement systems, as well as victims of illegal actions that have suffered as a result of fraud proven by judicial authorities.

11.4. The Customer undertakes to provide all identification documents in case of suspicion of fraud and money laundering.

11.5. The Customer undertakes not to interfere with the Contractor's work and not to damage its software and hardware, and the Customer undertakes to provide accurate information to ensure that the Contractor fulfills all the terms of the agreement.

11.6. Payments are made during the time interval from 09-30 to 6:00 Moscow time. Daytime performance time is from 1 to 3 hours. The time of application execution at night is from 1 to 6 hours. The application is made during non-business hours and is paid during the exchange office's business hours. The exchange office can pay out funds on request in several payments, thereby reducing the risk of being blocked under 161-FZ.

12. Waiver of obligations.

The contractor has the right to refuse to conclude the contract and execute the application, and without explaining the reasons. This clause applies to any client.